Cost Reduction - By switching to RosieTALK cost savings can be achieved by
rationalising incoming lines and utilising hosted LCR.
Features - A multiple choice of handsets with excellent PBX functionalities
which interface with computer telephony gives ease of customer application
An end to obsolescence - End users no longer have to worry about their
telephone system being out of date as technology and feature upgrades are maintained
by Rosie Red
Maintenance - Due to the user friendly interface end users can administer
moves, adds and changes without specialist knowledge
Getting started - Users simply plug their phone into an appropriate socket, at
home or at work the phone will then configure itself with their number, profile, hunt
groups etc. New services or users can be added almost immediately however, with all
new customers there is an installation lead time, which can extend to 30 working
days, to migrate existing telephone numbers
Deployment - Because RosieTALK can be gradually phased into any environment
the days of the big bang, high risk system-wide change are over
Business Continuity - With soft switches based at two separate London
locations should one develop a fault secondary backup systems are automatically
brought on line
Home Workers - These can just be added to the existing office based network
and are classed as an extension of the in-house telephone network
Disaster Recovery - In the event that the service is compromised, RosieTALK
allows continuity options for all inbound and outbound calls to be automatically
rerouted. The on-site router will switch to survivability mode until normal service
resumes
PBX Interconnectivity - RosieTALK will interface with most existing PBX's
providing full extension transparency and interworking. In this way, customers
existing investment is retained and RosieTALK can be rolled out where appropriate