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Rosie Red Training and Accreditation


For years, many different data networking protocols have existed, but now, data communications has firmly found its home in the form of IP, the Internet Protocol. Ever since telecommunications began, voice communications has rigidly stuck to a classic circuit switched networking environment.

Over the years, many technologies have been used for the integration of voice and data with some offering much better solutions than others, at least from a technical perspective.

Our course looks at the subject of voice over IP, covering various methods of its implementation and looking at many of the relevant standards. We also cover issues that need to be considered when deploying voice over IP and discuss how these may be dealt with.

In order to present the information in such a way that it is best understood, we make significant use of live demonstration equipment to provide a real-life and tangible perspective to the course. This course covers live demos of IP phones, IP PBX systems, Hosted IP Systems, gateways, voice compression systems and SIP protocols. We also make use of protocol analysis equipment to show what is actually happening in the IP network.

Who should attend the course?

This course is aimed at voice and/or data professionals who wish to extend their knowledge and experience into the area of voice over IP, and Resellers who wish to sell our RosieTalk IP Hosted voice service.

No detailed knowledge of voice or data (IP) is required for a delegate to derive benefit from the course however a general understanding of both would be of help.